Details

For Rinnai Symmetry Inbuilt gas log effect space heaters models RDV3610ETR and RDV3611ETR Rinnai has identified that under very rare circumstances the mesh-guard may separate from the front of the heater and there is also a very remote possibility of glass breakage resulting in a risk of injury. Other Rinnai models are not affected.

If you have a Rinnai Symmetry Inbuilt gas log effect space heater, Rinnai can arrange for an authorised service technician to provide a free in-home service. We advise that you do not operate the heater and turn off the power supply to the heater until the service is performed.